Terms of Service
Effective Date: 9/30/2025
Welcome to Clankie! These Terms of Service ("Terms") govern your use of our AI-powered lead tracking and chatbot platform. By accessing or using Clankie, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing, or using Clankie's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
2. Description of Service
Clankie provides an AI-powered platform that includes:
- Intelligent chatbot functionality for customer engagement
- Lead tracking and management tools
- Analytics and reporting features
- Integration capabilities with third-party platforms
- Customer support and training resources
3. User Accounts and Eligibility
To use Clankie, you must:
- Be at least 18 years old or have legal capacity to enter contracts
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account access
- Be responsible for all activities under your account
4. Acceptable Use Policy
You agree not to use Clankie to:
- Violate any applicable laws, regulations, or third-party rights
- Send spam, unsolicited messages, or engage in fraudulent activities
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Reverse engineer, decompile, or attempt to extract our source code
- Use the service for illegal, harmful, or unethical purposes
5. Subscription and Payment Terms
Billing
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice to existing subscribers
Free Trial
- Free trials are limited to one per user/organization
- Trial accounts may have limited features or usage restrictions
- Trials automatically convert to paid subscriptions unless cancelled
6. Intellectual Property Rights
Clankie and its original content, features, and functionality are owned by Gonzalitropia LLC and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of your data and content. By using our service, you grant us a limited license to process your data to provide our services.
7. Data and Privacy
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement appropriate security measures to protect your data.
8. Service Availability
We strive to maintain high service availability, but we do not guarantee uninterrupted access. We may:
- Perform scheduled maintenance with advance notice
- Temporarily suspend service for emergency maintenance
- Modify or discontinue features with reasonable notice
9. Limitation of Liability
To the maximum extent permitted by law, Gonzalitropia LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of Clankie.
10. Termination
Either party may terminate this agreement:
- You may cancel your subscription at any time through your account settings
- We may suspend or terminate accounts for violations of these Terms
- Upon termination, your access to the service will cease
- Data export options are available for a limited time after termination
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the service after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.
13. Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@clankie.com
Company: Gonzalitropia LLC
Response Time: We respond to legal inquiries within 48 hours